Future leaders
Description
"Future leaders" is a learning & development program designed for soon-to-be promoted specialists and newly assigned managers.
Mainly created to enrich their management skill set and prepare them for the new role.
Case study
Business goal
Increase managers' retention by __%* as they will learn how to lead the team using managers' tools
Learning objectives
By the end of this course the learner will be able to:
adjust behavior in line with the management cycle
applied feedback models to improve communication in the team
design a process of dealing with ethical dilemmas
implement a change management models
Context
As an L&D team, we discovered that newly promoted managers usually resigned from their duties or even jobs in the first 90 days.
Leading the team could be stressful enough and when you don't have the manager's skillset or experience, you can feel frustration all the way through.
Solution
We designed the L&D program to support employees during their obtaining new management roles.
My role
Co-author, Instructional designer, facilitator, LMS administrator
Stakeholders
L & D manager, Talent manager, Head of Talent department, HRBP office, HRBP stores, Department managers
Target audience
25 soon-to-be promoted senior specialists and newly assigned managers
Tools
Power Point, Mentimetr, Miro, Canva, MS Outlook, corporate LMS, OneDrive
Delivarables
Creating the pool of learners.
Launching campaign announcing the start of the new course for learners.
3 modules ILT, covering the managment essentials.
One participant's guide for each module.
3 modules were uploaded to the corporate LMS. (Extracts)
Follow-up campaign with the links to the LMS page with the course.
Risks
Not enough time during ILTs to covere all the essential topics.
Learners may find dificult to implement some of the practices.
Learner's managers may not be willing to give feedback on the assignments.
Learning analitics*
Completion Rate
Customer Satisfaction Index
Amount of participants
Implementation
Creating the pool of learners.
"Open-up" meeting for the learners with essential information about the course.
1st module was delivered. Learners got assignments.
Learners submitted their assignments.
Learners got feedback.
2nd module was delivered. Learners got assignments.
Learners submitted their assignments.
Learners got feedback.
3rd module was delivered. Learners got assignments.
Learners submitted their assignments to their management.
One participant's guide for each module was created.
3 modules were uploaded to the corporate LMS. (Extracts)
Follow-up campaign with the links to the LMS page with the extracts from the program.
* Unfortunately, I am not able to share this data.
Learning journey map
ILT consists of three modules and, at least, two on-the-job assignments.
Participants get the assignments (practice) at the end of each modules, should execute them in the first week after the module, submit results, and get feedback.
At the end of the 3rd module, participants get the final on-the-job assignment which they are obligated to discuss with their manager.
Pictures
Infographics
Please, visit the page with project learning materials.
If you have questions about the project, please, contact me.
